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  • Products
    • Cookies
    • Recipient
      • For her
      • For him
    • Occasion
      • Birthday
      • Baby shower
      • Wedding anniversary
    • Reasons why
      • I love you
      • You're my cup of tea
      • You're a star
  • Contact
  • How to open the hearts
  • Delivery
  • Frequently asked questions
  • Stockists
    • not on the high street
    • amazon
    • ebay
35 Eynsford Crescent
Bexley
Kent
DA5 3JF
United Kingdom

​
07848693154

Returns and exchanges

We gladly accept returns, exchanges and cancellations

Contact me within: 3 days of delivery
Send items back within: 7 days of delivery
Request a cancellation within:  1 day of purchase


The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads


Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


Questions about your order?
​

Please contact us if you have any questions or problems with your order.

FAQ
​Returns and exchanges

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  • Products
    • Cookies
    • Recipient
      • For her
      • For him
    • Occasion
      • Birthday
      • Baby shower
      • Wedding anniversary
    • Reasons why
      • I love you
      • You're my cup of tea
      • You're a star
  • Contact
  • How to open the hearts
  • Delivery
  • Frequently asked questions
  • Stockists
    • not on the high street
    • amazon
    • ebay